Contact Centre Services | Expolink Europe Ltd

Contact Centre Services

We've been contact centre experts since 1995. We deliver inbound, outbound, webchat and fulfilment services with professionalism and integrity.

Be there for your customers 24/7/365 in the channel that suits them best.

Our Clients

Read our client testimonials to find out why we have a client retention rate of over 98% and have earned the long-term trust of brands like the Guardian, Cotswold Outdoor, Crew Clothing and Hotel Chocolat.

Benefits to Your Business

Our service can help you ensure better utilisation of your own resources, with measurable ROI and cost efficiencies.

Your customers benefit from professional customer service with agents who really get to know your brand.

Client Case Studies

Read our client case studies to find how we solved their customer service challenges and why they continue to work with us.

Blog

Expolink targets growth after management buyout

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We’re gearing up for growth following a successful management buyout by members of our senior team and a group of external investors. Following the buyout, founding directors David and Jackie Crook will leave the business to take retirement.

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Career open day at Expolink

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Come along to an Open Day at Expolink on Wednesday 29 June to find out about exciting job opportunities at Expolink. We are currently recruiting for customer service roles in our Contact Centre. If you are able to remain calm under pressure, have good communication skills and are able to use a computer to a […]

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Why Euro 2016 could expose the gaps in your customer services

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Businesses the world over will be jumping on the Euro 2016 marketing bandwagon in the weeks ahead. But, just like the home nations’ most recent showings, without the right strategy it could all end in disaster Euro 2016 is now underway in France, promising to fill our TV, tablet and mobile screens (whether we like […]

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Water deregulation: Customer service lessons from the energy sector

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Deregulation in the utility sector has something of a chequered history – particularly when it comes to customer service. We look at some of the mistakes made by the energy industry, and look at what the water industry can do to avoid making the same mistakes.

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